The Team

Paola Vacarez

Professional Qualifications

Paola is a registered psychologist. She completed a master of social work at RMIT in Melbourne. She is committed to her continuous professional development by participating in diverse courses relevant for her areas of expertise. Paola is a member of the Australian Psychological Society and is registered with Medicare and major private health insurances to provide psychological services.

Areas of expertise

Paola has experience working with children, adolescents and adults around issues of depression, anxiety, stress and other emotional issues, grief and loss, trauma and relationships difficulties.

She has experience in a range of settings including disability services; homelessness services; schools; community health; migrants, international students, refugees and asylum seekers support services, and private practice.

Paola has worked with people from Culturally and Linguistically Diverse (CALD) backgrounds, particularly from Latin America.  Paola is a native Spanish speaker who welcomes the community to access psychological services in their mother language.

As a social worker, Paola has had the opportunity to work as a case worker, with people who have experienced homelessness or are at risk of homelessness.
Paola has worked as a case manager with clients who have hoarding issues. This experience has allowed her to learn about people’s day to day lives and what happens beyond a consulting room, giving her skills to provide holistic interventions to clients.


Paola draws upon a variety of therapeutic approaches including Cognitive Behavioural Therapy (CBT), Solutions Focused Therapy, Schema Therapy and Acceptance and Commitment Therapy (ACT).

Paula Botero (Psychologist)

Professional Qualifications

Paula is a registered psychologist with a current membership with the Australian Psychological Society APS. Paula completed a a Master in Psychology in Colombia and a Master of Counselling at Monash University, as a recipient of the Endeavour Scholarship Programme through the Department of Education of Australia. Her previous studies combined with her education in Australia have given her strong theoretical backgrounds and practical experience in different psychological areas. They have helped her to continue growing as the excellent professional that she strives to be.

Areas of expertise

Paula has a diverse repertoire of employment experience in the field of clinical, educational and community psychology. Paula has experience working with adolescents and adults with depression, anxiety, emotional dysregulation, vocational guidance and career advice, anger management, relationship issues, grief and loss, body-image and self-esteem.

Paula has a broad range of experience in universities as a school counsellor supporting students in their journey, to strengthen their academic skills and addressing personal factors impacting on their academic performance. She has worked with international students in Australia, mainly with students from Spanish speaking countries, providing support to address issues related to acculturation, culture shock and adjustment. The local experience in Australia has helped Paula to understand the cultural differences of the students and the challenges they face while studying in Australia. In addition, she has been able to strengthen her intercultural competencies to work with people from Culturally and Linguistically Diverse (CALD) communities.

Paula also has experience linking quality health professional services to occupational goals, including assessments for psychological work capacity, clinical and vocational counselling for job seekers returning to work.


Paula provides counselling services using Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Solution focused Therapy.

Juan Grajales (Counsellor)

Professional Qualifications

Juan is a psychotherapist and counsellor. He is also an Australian qualified permaculture designer and is currently studying Community Development which allows him to strengthen his ability to critically reflect on and analyse social policy and organisational practices with skills necessary for engaging in anti-oppressive practice, advocating for change and human right.

Areas of expertise

Juan has a strong commitment to working with disadvantaged youth and adults from diverse and sociocultural contexts. He has high valued professional expertise on international community development practice, including developing ideas and projects for sustainable living, child and family welfare and mental health and wellbeing programs.

Juan has experience as a psychotherapist and counsellor. He has worked with youth and adults around issues of mediation or conciliation, depression, violence, anxiety, stress, trauma, and relationships difficulties. Juan has a special interest in working with people from Culturally and Linguistically Diverse (CALD) backgrounds, he is a native Spanish speaker who welcomes the community to access psychotherapy and psychoeducation services in their mother language.


As a professional, Juan offers knowledge and skills to develop practices for individual and collective emotional wellbeing and mental health from a holistic perspective.

Juan draws upon a variety of therapeutic approaches including Narrative Therapy, Psychodynamic therapy, family systems theory and transpersonal therapy.


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We offer you a place with caring professionals who will guide you through the process of self-knowledge and emotional wellbeing to make sure you regain confidence in yourself.


We offer Support Groups to help you understand and better manage your emotions, improve your life skills and adopt changes that are in accordance with your desires, dreams, and goals.


We provide affordable rates for clients who are not eligible to claim rebates. Bulk billing available for seniors with a Health Care Card with a referral and a Mental Health Treatment plan provided by a GP or Psychiatrist. This means no extra charges for clients.